Professional Mediation Coordinator
The Aurit Center for Divorce Mediation
Please send resume and cover letter to firstname.lastname@example.org
Position: Mediation Coordinator (Conflict Resolution, Customer Service, Sales, Administrative)
Company: The Aurit Center For Divorce Mediation
Location: North Scottsdale, Arizona
Hours: Monday – Friday 8AM to 5PM/5:30PM
The Aurit Center For Divorce Mediation specializes in divorce mediation. As the leading divorce mediation firm in Arizona, we help spouses and parents peacefully through their divorce in the healthiest way possible in order to prevent fighting and ensure they never enter a courtroom. Mediation saves divorcing spouses money, time, stress, and is proven to help create healthy co-parenting relationships after divorce for the benefit of children.
Skills and Personal Traits Necessary
Empathy and mindful people-skills. Outstanding customer service instincts. Detail oriented. Calm and cool under pressure. Non-reactive. Very positive personality. Kind, compassionate, and confident. Passion for helping people at their most challenging time in life. Excellent writer and communicator. Proactive. Problem solver. Extremely organized. Understands mindfulness. Candidates should have a genuine desire to help people. Proficient in Microsoft Office programs and use of Apple products.
Professional Background Requirements
Experience in administrative support or customer service support. Significant sales and marketing experience. Past experience working in the legal field and/or therapy/psychology background.
- Initial client phone intake and answering all phone calls
- Educating potential clients about mediation process and benefits
- Sending email information, replying to client email questions and concerns
- Communicating basic knowledge of mediation process
- Organizing files
- Case management
- Greeting clients
- Liaison between mediator, Director of Mediation Services and clients
- Assisting lead mediator in various administrative capacities
Compensation commensurate with experience.
Please send your cover letter and resume to Karen Aurit at email@example.com